Privacy Policy
Last updated: July 30, 2025
Welcome to Pdf Parse ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our OCR document processing service.
By using our service, you agree to the collection and use of information in accordance with this policy. We collect only the minimum information necessary to provide our OCR services.
We collect only the information necessary to provide our OCR document processing services:
Account Information
Your email address and name when you create an account. We do not collect shipping addresses, phone numbers, or demographic information.
Document Processing Data
Documents you upload for OCR processing, including file metadata (filename, size, upload time). Document content is processed by our AI service (Mistral AI) but is not permanently stored after processing is complete.
Technical Data
Basic technical information such as your IP address, browser type, and access times to ensure service functionality and security.
Payment Information
Payment information is processed and stored by our payment processor, Paddle. We do not store your credit card or payment details on our servers. Please review Paddle's privacy policy for information about how they handle your payment data.
We use your information solely to provide and improve our OCR document processing services:
- Create and manage your account
- Process documents through our OCR system using Mistral AI
- Handle subscription billing through Paddle
- Send essential account and service notifications
- Monitor service performance and usage for technical improvements
- Provide customer support when requested
We do not use your information for marketing, advertising, or any purposes unrelated to our OCR services.
We share your information only with specific service providers necessary to operate our OCR service:
Essential Service Providers
- Mistral AI: Document content is processed through their AI service for OCR functionality
- Paddle: Payment processing and subscription management
- Cloudflare: Hosting, CDN, and security services
Legal Requirements
We may disclose your information only when required by law, court order, or to protect our legal rights and the safety of our users.
We do not sell, rent, or share your information with advertisers, marketers, or other third parties for their commercial purposes.
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Document Processing: Uploaded documents are processed immediately and deleted from our servers within 24 hours of processing completion.
Account Data: Your account information is retained while your account is active. You may request account deletion at any time.
Extracted Data: OCR results and structured data are stored in your account database tables until you delete them or close your account.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy, please contact us at:
Pdf Parse dot Net
Email: help@support.pdfparse.net