Refund Policy

We want you to be satisfied with your purchase. This Refund Policy outlines the terms and conditions under which refunds will be provided for our subscription services.

We offer refunds under the following circumstances:

• Unused Credits: If you haven't used any OCR processing credits in the current billing month, you are eligible for a full refund.
• Service Issues: A significant service outage or failure that prevents you from using our core OCR features for an extended period.
• Billing Errors: If you were charged incorrectly due to a system error.

To be eligible for a refund, you must request it within 30 days of the payment date.

To request a refund, please contact our support team with the following information:

• Your account email address.
• The date of the purchase.
• The reason for your refund request.

You can reach us via email at the address provided in the contact section below.

Once we receive your request, we will review it and notify you of our decision within 5-7 business days. If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer's policies.

If you have any questions about our Refund Policy, please contact us: